Privacy Policy
Información Segura, S.A. de C.V.; Novitech, S.A. de C.V.; CKC Consultores, S.A. de C.V.; Cybolt Managed Services, S.A. de C.V.; Tagsec Group, S.A. de C.V. and Cyber Shared Services, S.A. de C.V., its parent company, subsidiaries and companies of the same corporate group, now “CYBOLT”, with address located at Boulevard Manuel Ávila Camacho 5, Tower B 23rd floor Office B-2301, Colonia Lomas de Sotelo, Naucalpan de Juárez, ZIP code 53390, Estado de México; website www.cybolt.com, is responsible for the use and protection of your personal data. We inform you of the following:
Collection of personal information
For what purposes will we use your personal data?
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:
• To submit proposals and quotations for services.
• To enter into contracts and agreements.
• To address any request, comment or question related to the provision of our services.
• To invite you to upcoming events or offers that we believe may be of interest to you.
• To administer a promotion, survey, or discussions on our site.
• To organize webinars.
• To request ratings and reviews of services or products.
• To address any complaints through our portal.
• For your access to our facilities.
In addition, we will use your personal information for the following secondary purposes that are not necessary for the requested service but allow and facilitate us to provide you with better service:
• Marketing and advertising purposes.
In case you do not want your personal information to be used for these secondary purposes, from this moment you can communicate us the above by sending an email to:
arco@cybolt.com
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.
What personal data will we use for these purposes?
To fulfill the purposes described in this Privacy Notice, we will use the following personal data:
– Identification data
– Contact information
– Employment data
Sensitive personal data will NOT be used to carry out the purposes informed in this Privacy Notice.
With whom do we share your personal information and for what purposes?
CYBOLT may transfer or forward your personal information to its subsidiaries, affiliates, and controlling companies with the same privacy policies, in Mexico or abroad.
CYBOLT may also transfer your personal information to authorized third parties with whom we have a legal relationship in Mexico and/or abroad, to comply with the terms and conditions of the contract entered with you and the legal provisions in force.
| Recipient of personal data | Purpose |
|---|---|
| Third parties | *To carry out marketing events with clients, suppliers, associates and/or partners where we participate with one of our brands or services. |
| Technology partners | *To register on behalf of the end user the software or hardware when it is requested to a manufacturer. |
How can you access, rectify, or cancel your personal data, or object to its use?
You have the right to know what personal information we have about you, what we use it for, and the conditions of the use we make of it (Access). Likewise, it’s your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you consider that it’s not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To learn about the procedure, requirements of ARCO rights, you must submit the respective request by sending an email to: arco@cybolt.com.
The contact details of the person or department of personal data, which oversees processing the ARCO rights requests, are as follows:
a) Name of the person or department of personal data: Compliance Working Group
b) Address: Boulevard Manuel Ávila Camacho 5, Tower B 23rd floor Office B-2301, Colonia Lomas de Sotelo, Naucalpan de Juárez, ZIP code 53390, Estado de México
c) E-mail: complianceworkinggroup@cybolt.com
d) Telephone number: 55 5015 3100.
You may revoke your consent to the use of your personal data.
You can revoke the consent you have given us for your personal data processing. However, it’s important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since it’s possible that for some legal obligation, we may need to continue processing your personal data.
To know the procedure and requirements for the revocation of consent, as well as the revocation itself should submit your request by sending an email to: arco@cybolt.com
How can you limit the use or disclosure of your personal information?
For you to limit the use and disclosure of your personal information, you may send an e-mail to: arco@cybolt.com.
In addition, we inform you that we have the following opt-out lists, in which you can register so that your personal information is not processed for certain purposes.
| List name | The purposes to which it is applied | Means to get more information |
|---|---|---|
| Opt-Out List for Use of Personal Data | Do not use Personal Data | arco@cybolt.com |
Use of tracking technologies on our website
We inform you that on our website we use cookies, web beacons or other technologies, through which it’s possible to monitor your behavior as an Internet user, and to provide you with a better service and experience when browsing our website. The personal data we collect through these technologies will be used for the following purposes:
• To contact the user for any purpose requested.
The personal data we obtain from tracking technologies are the following:
• Type of user access device.
• The user’s browsing behavior (navigation between sections within the website).
• Browsing schedules.
• Dates of navigation.
• User age.
• User gender.
• User’s preferred language.
• Region in which the user is located.
• Type of user’s browser.
• Type of operating system of the user.
• Advertising reviewed by a user.
• Lists and consumption habits on shopping pages
We also inform you that the personal data obtained through these technologies are NOT shared with persons, companies, organizations, or authorities other than us.
These technologies may be disabled by following the steps below:
1. Access our web page www.cybolt.com
2. Access and read the Privacy Notice section.
3. Read the message in the pop-up window warning you about enabling cookies.
4. Click on the “x” to NOT save cookies, otherwise click on accept.
How can you find out about changes to this privacy notice?
This Privacy Notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other causes.
We are committed to keep you informed about the changes that this Privacy Notice may undergo, through the site www.cybolt.com.